Quality Policy

Quality policy for B2B Auctions Group is:

• To create good deals, where both buyers and sellers get a need solved in such a satisfactory and professional manner that both parties feel that they have made a good deal at the right market price for the product - and B2B is chosen for the next sale - and purchase.
• Customer needs are identified through value-creating, expectation-aligned, trusting and confidential dialogue with the customer, so that we can offer the services that give the individual customer the most value in the sale / purchase.
• To be a trustworthy 3rd party between seller and buyer, and ensure the anonymity of both parties until the sale and payment are completed.
• That our processes and customer satisfaction experience are continuously improved through new goals and our commitment to the ISO 9001:2015 quality management system and IT and data security under the “D mark”
• Our customers are treated with openness, honesty and respect and all services must be easy, safe, secure and transparent and comply with applicable legislation, including audited “D mark”” and the UN Global Compact to which the B2B Group has joined and supplemented with the following:
• Identifies users: The B2B Group checks the CVR identity of all users before and after the purchase and respects all EU sanctions and trade embargoes set by the Ministry of Foreign Affairs.
• Product safety: The B2B Group only mediates the sale of equipment in a safe and demilitarized condition.
• Money laundering: To prevent money laundering, the B2B Auctions Group never receives cash payments.
• Embezzlement: The B2B Auctions Group refrains from any cooperation where there is suspicion of embezzlement.
• No cash refunds: The B2B Auctions Group processes all orders and refunds electronically and transparently.